Operational confidence
Visibility & Control
Know where every shipment is. Manage every warehouse. Stay informed before problems happen.
Real-time visibility
Track every shipment in real time
Stay informed from pickup to proof of delivery with live milestones and proactive notifications. Try the interactive demo below.
Product demo
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- Shipment timeline
- Live milestones
- ETA updates
- Delay alerts
- Delivery confirmation
- Proof of Delivery
Operational control
One place to run logistics with confidence
Capabilities that give your team clarity, not a pile of technical modules.
Shipment Tracking
Live shipment visibility with milestone updates from pickup to proof of delivery.
Warehouse Visibility
Inventory, dock scheduling, and dispatch status in one place your team can act on.
Exception Alerts
Proactive notifications before delays impact customers or downstream operations.
Performance Reporting
Measure delivery performance and operational efficiency without spreadsheet chase.
Customer Portal
Customers securely access shipment history and tracking anytime, which means fewer status calls.
Customer experience
Stop chasing updates. Start sharing certainty.
Your customers see the same milestones your ops team does. Fewer status calls, faster trust, cleaner handovers.
- Self-serve shipment history
- Proactive delay communication
- POD available when delivery closes
- Multi-user access for brand teams
Works with your existing business
No need to replace your current systems.
Genex integrates with your existing ERP, warehouse software, marketplaces, and accounting tools so your operations continue running without disruption.
- No ERP Migration
- Fast Implementation
- Existing Workflows Continue
- SAP
- Oracle
- Dynamics
- Shopify
- Zoho
- Woo
- Tally
- Custom
- SAP
- Oracle
- Dynamics
- Shopify
- Zoho
- Woo
- Tally
- Custom
Connected to the systems you already run
- ERP IntegrationWorks with existing ERP systems
- Marketplace SyncConnects with online stores
- Warehouse ConnectivityCompatible with WMS platforms
- Custom APIsFlexible integration for enterprise workflows
Smarter workflows
Automatic updates. Fewer manual follow-ups.
See how work moves from order to proof of delivery, with less coordination overhead.
- 01
Customer places order
Order enters your channel or ERP.
- 02
Shipment created automatically
Booking and reference sync without manual re-entry.
- 03
Warehouse notified
Pick, pack, or dock teams see what to do next.
- 04
Driver assigned
Linehaul or last-mile capacity is confirmed.
- 05
Customer receives updates
Milestone notifications keep everyone informed.
- 06
Delivery completed
Handover is recorded with clear status.
- 07
Proof of Delivery shared
POD is available in the portal for audit and claims.
Outcomes
What your team feels day to day
- Reduce manual coordination
- Faster response times
- Automatic customer notifications
- Fewer operational errors
Smarter route planning and demand forecasting help capacity stay ahead of volume, without selling you a buzzword.
Capabilities
Visibility features that support every lane
These are capabilities, not separate products to buy one by one.
- Live GPS Tracking
- Shipment Milestones
- ETA Prediction
- POD Uploads
- Barcode & QR Scanning
- Warehouse Visibility
- Customer Portal
- Exception Notifications
- Performance Analytics
- Multi-user Access
Performance insights that help improve logistics decisions, so leadership sees OTIF and exceptions, not just activity charts.
Customer success
From chase culture to one clear view
ALLMAN
Founder & CEO
“Warehousing, consumer logistics, and commercial logistics Genex runs all three for us. Reliable ops, less chasing from my end.”
Himanshu Pathak
↓ 60%
Status chase time
↑ 98%
On-time clarity
24/7
Portal self-serve
Before
Manual shipment follow-ups across calls and chats
After
Single dashboard with live visibility across transportation, warehousing, and delivery
FAQ
Visibility questions, answered
Yes. The customer portal lets authorized users view active consignments, history, and delivery confirmation without calling ops for every update.
Next step
Always know where your shipments are
Request a walkthrough of the portal, alerts, and how Genex fits your current systems.
Ready to optimize your logistics operations?
Get a tailored quote for transportation, warehousing & fulfilment, or global freight forwarding, built for Quick Commerce and modern supply chains.